Bad Behavior at Mediation
Tips when confronted with bad behaviour at mediation:
Don't take the "bait" by reacting "in kind"
Maintain civility and professionalism
Attempt to redirect the discussion back to the issues and seek "reasoned" explanations for the positions being taken
Use your mediator to assist in moving the negotiations away from "positional" to "interest-based" bargaining
If none of that works, end the negotiations - "no deal" is almost always better than a "bad deal"!